IT services are something we all use.
Each of us uses e-banking, e-office, online shopping and many other services offered by the Internet.
And each of us wants these services to be available 24 hours a day!
The continuity of network service operation gives every head of the IT department sleepless nights. And each of you asks yourself one simple question: How to do it?
The Business Continuity Plan for IT Services is the answer!
The plan includes the principles of infrastructure redundancy and is usually developed according to this scenario:
Stage 1 – Audit of the IT environment
- Hardware infrastructure and server room
- General description of the server infrastructure
- Inventory list of server hardware
- Network inventory
- Network diagram, VLAN inventory
- VPN inventory
- Inventory of network rules
- Remote Access List (WAN-LAN)
- Matrix infrastructure
- Inventory of hardware configuration
- Inventory of the resources served
- Inventory of connected hosts
- Description of the matrix state in terms of capacity and efficiency
- Virtualization infrastructure
- General description of virtualization systems
- Inventory list of virtualization systems
- Inventory list of VM
- Inventory of virtual machines
- Description of individual VMs with a list of installed roles, hardware parameters
- Description of installed roles
- Inventory of Microsoft and VMware licenses on servers
- A general description of the use of the Microsoft license
- Microsoft Windows Server License Requirement List (Server, CAL, RDS)
- License Requirement List Microsoft SQL Licensing
- License Requirement List Microsoft SQL Licensing
- Other Microsoft Licensing Requirements List
- Backup system inventory
- Inventory of hardware configuration
- Description of the environment backup schedules
- Conclusions and recommendations
- A general description of the condition of the infrastructure
- List of detected threats with recommendations for changes
Stage 2 – Preparation of business continuity plans for IT Services / IT Infrastructure (IT BCP) for applications and a proposal of the target architecture of IT systems implementing the assumed plan
- Business parameters – RTO, RPO, SLA
- Gathering information on the existing RTO, RPO, SLA times for existing applications
- Determining the target RTO, RPO, SLA parameters for the existing applications with the client
- IT architecture
- Development of the target IT environment architecture that meets the expected RTO, RPO, SLA times
- Valuation of required investments, infrastructure, systems, licenses, software, services
- Presentation of the solution and customer acceptance
- BCP plan
- Development of business continuity plans for systems and applications based on the approved architecture
Stage 3 – Implementation of business continuity plans for IT Services/IT Infrastructure (IT BCP) and the target architecture of IT systems implementing the assumed plan
- Implementation of an investment or supervision over the implementation of an investment
A team of highly qualified Engineers and Specialists will advise you on how to ensure the continuity of your services.
Remember:
Luck favors the prepared!