Are you considering obtaining the ISO 9001 Certificate? Will the certificate bring measurable benefits? When should you invest in the ISO 9001 certificate itself, and when the quality management system itself that meets the requirements of ISO 9001. See if it is worth the cost of the ISO 9001 certificate!

The ISO 9001 standard is used to introduce a Quality Management System in any organization (regardless of the specificity of the organization’s operation and its size). The successfully introduced Quality Management System guarantees the organization to deliver to the market a product of constant and repeatable quality, meeting the identified customer requirements. This standard also allows you to increase the efficiency of the organization, reduce costs, and improve communication: inside the organization, with suppliers, subcontractors, as well as with customers.

Certificate of the Quality Management System in accordance with ISO 9001 can bring many benefits for organization, for example:

1. Marketing effect – ISO 9001 certificate is the cheapest and the most effective advertisement on the market.
2. Cost reduction – as a result of introducing the Quality Management System, the organization can identify processes (activities of the organization) that bring added value, auxiliary processes (necessary for the proper functioning of processes that bring added value), activities that do not bring the organization any benefits, and thus eliminate them. The result of these actions is cost reduction.
3. Increasing revenues – introducing ISO 9001 by the organization in a short time brings tangible economic benefits, is synonymous with modernity and striving to meet customer needs. In the European Union (of which Poland will soon become a member) companies applying for public contracts must demonstrate an ISO 9001 certificate. Many organizations, especially those from the European Union, the United States, and Poland require ISO 9001 certification from their partners, which is a prerequisite to cooperate.
4. Improving staff qualifications – as a result of intensive staff training in the pro-quality direction – provides employees with the possibility of continuous development, which allows for continuous improvement and development of the organization.
5. Organizing the organization’s activities – the ISO 9001 standard introduces process management in the organization, allowing for the identification of processes and their continuous improvement in order to ensure its maximum efficiency, which translates into cost reduction and maximization of revenues.

The above benefits of obtaining the ISO 9001 certificate can be achieved only on the assumption that the quality management system in your company or organization will be a tool for work and not become just a “document hanging on the wall”.

The requirements of the ISO 9001: 2015 standard should be adapted to your company !!! Not a company to meet the requirements of ISO 9001!!!

All employees, especially top management, should be involved in the system.

To sum up, the ISO 9001 certificate, but in fact a well-designed, implemented, maintained and improved quality management system, will bring you, among others, such benefits as:

• Increased brand recognition
• Increased work efficiency
• Increased customer satisfaction
• Increased number of repeat orders
• Increased effectiveness of bidding to the client
• Reducing the response time to customer inquiries
• Minimization of costs incurred
• Shorter adaptation time for new employees.