There is a lot of ISO 9001 materials on the web that glorify this system, describe its usefulness, and praise the benefits of ISO 9001. Unfortunately, practically it is difficult to find information about how to implement it and how to use it.
In this guide, I will describe step by step how to implement ISO 9001 and then how to use it. I will describe how to build ISO 9001 documentation:
- How to establish an organizational structure?
- How to establish the scope of the quality management system?
- How to indicate the Quality Manager (also known as the QMS Representative)?
- How to establish a process map for a quality system?
- Is it necessary to number ISO documentation?
- How to manage ISO documentation?
- How to develop documentation and records management?
- How to establish the process of the main processes?
- How to develop a resource assurance policy?
- Supervision over measuring instruments – metrological consistency
- MSA Measurement Systems Analysis and Measurement Traceability
- How to establish analytical and research processes?
- How to improve the quality management system?
- How to use ISO 9001 documentation and what benefits will it bring us?
- How to effectively use information about problems (nonconformities)?
- How to manage goals, and maybe by goals and is it difficult?
- Change management – introduction
- How to manage change by managing documentation?
- How to plan audits?
- How to manage quality in production, service and other processes?
I will share with you my experiences that I have been gathering for 20 years in practice. Further elements of the ISO 9001 quality management system to be published soon:
- How to do management reviews?
- How to measure customer satisfaction?
